Question 1

Is "Pimp my World" a commercial company?"

Accepted Answer

No. "Pimp my World" is just a non-registered trademark.
It was created within a non-profit association.
The goal of this association is to propose leisure, cultural, sports and touristic services to the public.
One of its additional objectives is to facilitate international meetings and exchanges between people from different geographic or cultural background.

Question 2

Can I negociate the price of my program?

Accepted Answer

Yes and no.

We try to propose the best quality services with most affordable prices for everyone.

Our prices take into account the required time for conception and preparation, all costs relating to each program including time and services provided by your coach and eventual partners, the possibility of variability, and a small margin.
Though we try to negotiate the best conditions for our customers, most of our prices depend our partners' pricing policy.

However, we propose some season reductions. As well as special conditions for small groups of participants: couples, families or small groups of friends (maximum 5 persons).

Ask us for more details.

Question 3

How many people can participate an activity or program?

Accepted Answer

The concept of "Pimp my world" relies on customization.

We are neither a tour operator nor a travel agent.
 
So all our services are conceived to satisfy the expectations of one single person or a very small group of people.
 
Our activities are open to one single participant, a couple, a family or a small group of friend. With a maximum of 5 persons.

Question 4

How can I get some help to make my choice?

Accepted Answer

Follow your intuition and desires!

Choose a destination that attracts you.

Or rely on your mood.
 
Do you want to submerge in the local life by staying at a host's? Or do you wish to be fully independent?
 
Do you prefer a private accommodation or a hotel?
 
Do you wish to discover a city in "classic" way or "from the other side"?
 
Do you wish to stay alone with your host and coach? Or do you wish to meet locals?
 
Do you solely want to make visits and activities by day? Or do you want to experience nightlife in your host city?...

If you cannot decide by yourself, if you have a hesitation or need more infos and help, contact us using the contact form in the "contact" section.

Question 5

Should I take a personnal insurance for all activities included in my program?

Accepted Answer

ABSOLUTELY!

We will even ask you to produce a certificate of insurrance covering your travel and all scheduled activities.
 
Especially for walking or biking tours, sports and well-being activities.
 
And of course to cover any risk of accident, injury, theft or loss of your personal goods.

Question 6

How can I cancel or modify my trip?

Accepted Answer

You can modify your program until 8 days before your arrival date.
 
Many of our services depend on partnerships with hotels, hosts, coaches, drivers or teachers booked several days or weeks in advance. So we cannot always modify a scheduled program at the last minute.
 
For more details, check our General conditions.
 
If you want to modify or cancel a trip or a service, please contact us immediately by telephone and send us a confirmation by email.

Question 7

If I cancel my trip can I get a refund?

Accepted Answer

If you want to cancel a trip or activity, please contact us immediately by telephone and send a confirmation by email.

You will be refunded of 50% of the total price.
In case of cancelation less than 48 hours before arrival time, no refund will be accepted, no matter what the reasons of your cancelation are.
Only in case of force majeure like your hospitalization, death of a close relative or serious damage like flood or fire in your house, you will be refunded 50% or the price.

A personal disease, a sick or wounded child, health complications, any professional hazard or delay will not be considered as force majeure.

Question 8

Who are Pimp my World coaches and partners?

Accepted Answer

All our coaches and partners are professionals or experimented amateurs in their own domain.
 
We have a large network of hosts, hotels, coaches, guides, teachers and professoinals of all kind. We select them with strict criteria of professionalism, quality, reliability and of course price.
 
For more details about Pimp my World managers and guides, check out the "About" section.